Job Description

The Digital Marketing Coordinator supports the mission and strategy of Creative Flagstaff by managing and growing the organization's digital presence while also contributing to positive guest experiences at Coconino Center for the Arts (CCA). This part-time role is primarily responsible for social media content creation and scheduling, e-newsletter development and distribution, and maintaining the organization's websites. The Coordinator also assists with exhibitions, events, and provides front desk coverage to ensure visitors have a welcoming and engaging experience.

Digital Marketing & Outreach (65%)

• Develop and manage a social media content calendar aligned with exhibitions, programs, and campaigns
• Draft, design, and post engaging content across social platforms (e.g., Facebook, Instagram, LinkedIn, TikTok).
• Write and distribute regular e-newsletters, announcements, and automated campaigns.
• Maintain and update Creative Flagstaff and CCA websites to ensure timely, accurate, and visually compelling content.
• Track analytics for social media, email, and web engagement; prepare reports and recommendations for staff and board.
• Collaborate with staff on digital campaigns to support exhibitions, programs, and fundraising initiatives

Guest Experience & Front Desk (15%)

• Oversee and maintain the CCA front desk during gallery hours and events.
• Provide engaging information about exhibitions, programs, and events to ensure a positive visitor experience.
• Drive merchandise, membership, and concessions sales; operate point-of-sale systems accurately.
• Maintain a professional, welcoming, and visitor-focused environment

Exhibition & Event Support (15%)

• Assist staff with exhibition and event preparation; art handling and gallery installation support.
• Provide on-site support during events and programs, which may include greeting guests, assisting artists, or helping with volunteers.
• Ensure the lobby and gallery spaces remain visitor-ready and visually appealing

Team Collaboration & Reporting (5%)

• Share digital performance insights in staff meetings and assist with communications planning.
• Contribute to cross-departmental initiatives and provide support for other staff as needed

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, And Abilities

• Strong writing, editing, and digital content creation skills.
• Proficiency with social media platforms and scheduling tools (e.g., Later, Meta Business Suite).
• Experience with website management (WordPress) and basic SEO.
• Familiarity with CRM/email platforms for newsletters and automations.
• Knowledge of Adobe Creative Suite, Canva, or similar design tools.
• Excellent communication and customer service skills with a visitor-first approach
• Ability to balance independent digital work with in-person guest service responsibilities.
• Strong organizational, time management, and collaboration skills

Education

Associate or Bachelor's degree in marketing, communications, or related field preferred. Equivalent professional experience considered.

Experience

• 1-3 years of digital marketing, communications, or related experience preferred.
• Experience in customer service, arts administration, or nonprofit environments preferred

We encourage you to apply if you are excited about this role and believe your transferable skills or unique background would be a great asset, even if you don't meet every qualification.

Additional Requirements/Licenses/Certifications

• A valid driver's license and proof of automobile insurance is required.
• Reliable transportation, telephone and e-mail access is required
• Arizona Title 4 Alcohol Training, within 30 days of hire

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor professional office environment.
• Position requires flexibility of scheduled work hours which may include evening and weekend hours for meetings and events inside and outside of the organization
• COVID-19: All staff are required to be fully vaccinated, as defined by the CDC, against COVID-19. Future CDC recommendations or best practices may be required. Creative Flagstaff offices, located within Coconino Center for the Arts generally align with Coconino County operational guidelines which may require mitigation measures such as mask wearing

Physical Activities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, lift, bend, walk at least 10 blocks and reach
• Some filing is required; it would require the ability to reach for and lift files, open filing cabinets and bend or stand on a small stool, as necessary.
• Ability to operate an automobile
• Requires reaching with arms and hands, having good manual dexterity, using hands and fingers to operate a computer and telephone keyboard, handle or feel
• Ability to hear alarms/telephones/normal speaking voice
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Physical effort generally not required; however, low physical effort may be required by moving and positioning objects up to 20 pounds occasionally and/or 10 pounds frequently. Occasionally all staff, as abled, support facility and event operations which may include moving and positioning objects of larger mass

Benefits

Creative Flagstaff offers competitive benefits including:

• $50,000 group life
• 3% employer 401k match after 3 months
• Generous paid time off, sick leave, vacation, and holidays
• Creative work environment

Benefits are subject to change at the discretion of the Executive Director/CEO or Board of Directors.

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