Job Description

Sr. Product Manager, Membership Experiential Benefits

Uber

Join Uber as a Senior Product Manager focused on Membership Experiential Benefits.

About The Role

Do you have a passion for designing experiences that bring clarity, ease, and delight to people's everyday lives? The Uber One team is seeking a strategic and creative product leader to redefine how members experience and perceive value through use casespecific and experiential benefits. Our mission is simple: ensure every member not only understands the value of Uber One but feels itwhether during a daily commute, a night out, or a trip abroad. With more than 40M members globally, we're only beginning to unlock what a truly worldclass membership can mean for Uber.

As the Experiential Benefits PM for Uber One, youll design, evaluate, and evolve benefits that connect deeply to realworld use cases. Youll focus on building seamless onboarding and education experiences that help members confidently unlock value, while also testing new frameworkssuch as contextual prompts, milestones, and challengesthat encourage discovery and crosslineofbusiness (XLOB) engagement.

Youll balance creativity with analytical rigor: assessing which benefits drive genuine behavioral change, which deliver emotional or perceived value, and which deliver measurable efficiency and retention impact. By combining user insights, experimentation, and partnership across Rides, Eats, and other Uber verticals, youll ensure Uber One feels consistently rewardingwherever and however members choose to move.

What Youll Do

• Design and build new benefits for the Uber One member that deliver value within specific uses and drive efficient engagement.
• Create magical surprise and delight experiences that make members feel valued and treated like a VIP on the platform.
• Define, own, and execute the product roadmap, working closely with crossfunctional counterparts (Engineering, Data Science, Design, Operations, and more).
• Partner with a dedicated team of engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
• Work with other teams, like core product, user research, and design, to develop product specifications that enhance our membership program.
• Run experiments and monitor the performance of new features to assess effectiveness and identify opportunities for iteration.

Basic Qualifications

• Product Experience: 5+ years of product management experience delivering highly successful and innovative products.
• Leadership Experience: Proven ability to set and deliver on a strategy, working with multiple crossfunctional stakeholders, accountable for outcomes.
• UXoriented: Think creatively about how to make features and experiences engaging and fun for users in a memorable way.
• Researchdriven: Continuously gather research and insights to deepen engagement across the Uber platform.
• Data chops: Use data to make decisions without analysis paralysis.
• Technical depth: Experience collaborating with engineers on technical architecture and scope tradeoffs.
• Strategic: Craft coherent product vision, multiyear strategy, and quarterly roadmap that the team and business rally behind.
• Businessmindset: Own both user metrics and business performance metrics, optimizing for business success.
• Passionate about Consumer CX: Executionfocused, curious, and teachable.

Preferred Qualifications

• Demonstrated customer obsession and a clear track record of delivering elegant solutions for true user problems.
• High bar for own contributions, those you work with, and the products you work on.
• Experience running experiments to assess the effectiveness of releases and iterating on features based on clear business metrics.
• Previous subscription experience launching products across global markets.

Compensation

For New York, NYbased roles: USD$190,000 USD$211,000 per year. For San Francisco, CAbased roles: USD$190,000 USD$211,000 per year. All U.S. locations: eligible for Ubers bonus program, equity award & other types of compensation. Eligible for various benefits. Learn more at

Seniority Level

MidSenior level

Employment Type

Fulltime

Job Function

Product Management and Marketing

Industry

Internet Marketplace Platforms

Job Tags

Similar Jobs