Regional IT Support Analyst Job at WORK180 USA, Alsip, IL

VDAyUUU0b1dZUkFlU3BxV0xRd3RPR3JCZ1E9PQ==
  • WORK180 USA
  • Alsip, IL

Job Description

Grow a Better Tomorrow with Nufarm.

We know that growing is about more than just crops and cultivation. Its about sunshine and rain, early mornings and hard work. It can be frustratingly unpredictable but also wonderfully uplifting. More than anything, its about people. Nufarm is the dependable partner behind thousands of agricultural success stories. Every day, growers around the world turn to our products and our people to help with the challenges of fighting disease, weeds and pests, and to increase crop yields.

How can you grow with Nufarm?

Are you passionate about delivering exceptional IT support and solving complex technical challenges? Nufarm Americas Inc., located in Alsip, IL, is seeking a Regional IT Support Analyst to join our dynamic team. The position supports end users in North America (NA) and acts as the key point of contact that will respond to system outages and escalations. Our support model includes receiving new requests via Teams chat, email, phone and website requests.

What will you be doing?


  • Provide onsite and remote support for users across the NA region (USA, Canada, Mexico, Argentina & Brazil)
  • Respond to system outages, escalations, and service requests via Teams, email, phone, and web
  • Support workstation imaging, O365 applications, and phone provisioning
  • Maintain boardroom technology and assist with IT hardware inventory
  • Collaborate with vendors and third-party providers for equipment and infrastructure support
  • Deliver VIP support and manage physical IT infrastructure changes
  • Participate in service management meetings and regional IT planning


What do you bring?
  • 5+ years of IT hardware/software support experience
  • Strong communication, documentation, and follow-up skills
  • Experience with ServiceNow
  • Ability to manage multiple priorities and provide timely updates
  • Office 365, Concur, Ariba, SuccessFactors
  • IT hardware (laptops, desktops, printers, mobile devices)
  • Operating systems and deployment tools (SCCM, Intune)
  • Fortinet hardware exposure
  • ServiceNow, Lansweeper, Bomgar


Preferred:
  • Workstation imaging experience
  • Familiarity with SCCM, Intune, and mobile device management
  • Experience supporting geographically dispersed teams
  • Flexibility to coordinate across time zones


PLEASE NOTE: This is a fully onsite role with no work-from-home option .

Candidates must already possess valid work authorization that permits them to work for Nufarm in the United States. Please note that visa sponsorship is not available for this role.

What do we offer?

Our compensation structure is designed to reflect local market conditions. The expected salary range for this role is $60,000 - $75,000 annually, depending on experience, skills and other job-related factors.

If you want to be a part of a thriving, supportive environment and are inspired by the prospect of being a part of something bigger, wed love to hear from you.

We are an equal opportunity employer, and we value diversity. All employment decisions are decided based on qualifications, merit and business needs. We are committed to building an inclusive environment for all Nufarm employees.

#J-18808-Ljbffr

Job Tags

Work at office, Local area, Remote work, Early shift,

Similar Jobs

The Swim Zone

Pool Service Technician Job at The Swim Zone

Job Description Job Description The Swim Zone, located in Fairfield, NJ is a rapidly growing pool company that provides various swimming pool services throughout Essex and Morris County NJ. We do pool openings, equipment repairs, weekly service/cleanings and pool ...

Life's At Home Care, LLC

Live In Care Caregivers Job at Life's At Home Care, LLC

 ...their families. Were currently seeking a Live-In PCA, CNA, or Nursing Assistant who is...  ...on-one live-in care 4-day rotation (second caregiver covers 3 days)16-hour care day + 8 hours of uninterrupted sleep Private room & meals provided &##127873; What We Offer... 

SynergisticIT

Entry/Junior Level Data Scientist/Python Programmer (Remote) Job at SynergisticIT

 ...tech employees have been laid off since 2022 and it's still going on. The effect of this has led hundreds of thousands of laid off tech employees competing with existing jobseekers. Entry level job seekers struggle to get responses to their applications, are getting...... 

AMERICAN PRAIRIE

Controller Job at AMERICAN PRAIRIE

 ...TITLE: Controller DIVISION: Organizational Operations REPORTS TO: Chief Financial Officer SUPERVISES: Accounting Manager LOCATION: Bozeman, MT or Lewistown, MT FLSA STATUS: Exempt GROUP : Core HOURS: 40 hours per week on average BENEFITS... 

AAJA25

Executive Editor: Shape the Magazines Vision & Strategy (New York) Job at AAJA25

 ...editors and writers, and overseeing editorial quality across various formats. Candidates should have over 5 years of experience in journalism, exceptional communication skills, and an ability to manage a dynamic team. A competitive salary of $120,000 and comprehensive...