Office Assistant Job at Forrest Solutions, Washington DC

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  • Forrest Solutions
  • Washington DC

Job Description

Job Description

Forrest Solutions is seeking a Full-Time Mobile Associate to provide on-site support and coverage across multiple client locations in the Washington, DC market, including Washington, DC, Northern Virginia, and Baltimore, MD. This role is ideal for a customer-focused professional with strong copy/print and imaging experience who thrives in a fast-paced, service-oriented environment.

Key Responsibilities

  • Execute all daily activities in accordance with Forrest Solutions’ Standard Operating Procedures, policies, and guidelines
  • Deliver exceptional customer service and maintain a professional, friendly, and cooperative attitude at all times
  • Greet and assist customers promptly, ensuring a clean, productive, and welcoming workspace
  • Provide copy, print, and imaging services, including:
  • Binding, hole punching, stapling, and basic copier maintenance
  • CD/DVD reproduction and imaging requests
  • Perform quality control checks on all output (files, images, and printed materials)
  • Manage projects both on-site and through off-site production centers
  • Complete job tickets with minimal instruction and independently schedule jobs based on size and complexity
  • Troubleshoot equipment issues, clear jams, and perform key operator preventative maintenance
  • Monitor supply levels, order materials as needed, and maintain equipment usage logs
  • Assist other departments (Mail Center, Reception, Hospitality, Records) as needed
  • Maintain confidentiality and security of all client information
  • Adapt quickly to changing priorities in a high-volume production environment

Qualifications

  • High school diploma or equivalent (college degree preferred)
  • Prior copy/imaging experience required
  • Experience with PCs, servers, scanners, printers, and multifunction devices (MFDs)
  • Proficiency with Microsoft Office products
  • Strong written and verbal communication skills
  • Excellent attention to detail and ability to work efficiently under pressure
  • Ability to multitask, prioritize, and meet deadlines in a dynamic environment
  • Strong problem-solving skills and sound judgment
  • Team-oriented mindset with the ability to build positive working relationships
  • Ability to lift up to 50 lbs
  • Flexible, dependable, and committed to delivering added value to clients

What We’re Looking For

  • A positive, adaptable professional who thrives in a fast-paced setting
  • Someone who takes pride in quality work and exceptional customer care
  • A clear thinker who can analyze situations, strategize solutions, and follow through

Why Join Forrest Solutions?

  • Opportunity to work across diverse, professional client environments
  • Be part of a supportive, service-driven team
  • Gain experience in a dynamic, client-facing role with growth potential

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or status as a protected veteran.

Job Tags

Full time, Work at office, Flexible hours,

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