Job Description

Description

At Crown Power & Equipment, our Administrative Assistant will be our customers' first point of contact. We are looking for a dynamic individual to guide customers to our Sales, Parts, and Service Departments dependent upon their current equipment needs. The perfect candidate will demonstrate professionalism at all times, while maintaining a friendly demeanor when working with customers, co-workers, or management.

About Crown Power & Equipment:

We provide a comprehensive range of outdoor power equipment, as well as large and small machinery from top manufacturers such as Case iH, Vermeer, Grasshopper, and Cub Cadet, to mention a few.

We are proud of our past, and excited for our future. We have over 32 years of continuous growth and employee satisfaction. In fact, some employees (and customers) were with us when we opened our doors in 1992.

We wouldn’t have been able to achieve this level of success without a team of dedicated employees!

If you are looking at growing your career, we invite you to apply today!

Benefits Offered:

In addition to competitive wages, we provide the following benefits:

Crown Power & Equipment pays 85% of the medical, dental, and vision premiums for employee only coverage

• $25,000 basic life insurance policy provided at no cost with the option to add voluntarily up to an additional $500,000
• Additional voluntary benefits: Accident, Critical Illness, & Short-term Disability
• Paid vacation and PTO
• Paid Holidays
• Eligible to participate in the 401(k) plan after 90-days of employment with a Company match up to 4%
• Product discounts

Essential Job Functions

• Greet and direct customers in a professional and courteous manner, in-person and over the phone
• Provide administrative support for the store, including performing routine administrative functions such as copying, scanning, filing, sorting mail, etc.
• Perform daily and periodic accounting duties, including daily bank deposits, accounts payable entry, and credit application processing
• Process credit cards and record in the industry-specific software
• Review employees' monthly expense reports for accuracy before submitting to Corporate for processing
• Monitor equipment invoices for discrepancies
• Research and resolve discrepancy issues
• Assist in reviewing and finalizing purchased equipment contracts, ensuring accuracy and completeness
• Positive and supportive interaction with sales staff to ensure customer satisfaction
• Create, maintain and enter information into databases and spreadsheets
• Maintain and run various reports through multiple business systems
• Assist Corporate HR Manager in distributing and collecting regulatory, onboarding, and employee benefits documents
• Must be able to learn additional tasks and systems as needed

Requirements

Required Qualifications

• High school diploma or GED
• Accurate 10-key competency
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Strong verbal and written communication skills
• Excellent customer relations and phone skills
• Proficiency with Microsoft Office, including Excel, Word, and Outlook
• Effective time management skills and the ability to multi-task
• Attention to detail
• Ability to work independently
• Excellent organizational skills
• Ability to handle confidential and sensitive information with discretion
• Travel on a limited basis to post office, bank, meetings etc.

Physical Requirements

• Must be able to sit for long periods of time at a computer workstation utilizing a desktop/laptop computer
• Ability to stand, walk, climb stairs, reach, push, pull, lean, and twist
• Ability to lift items up to 25 lbs.

Preferred Qualifications

• Two years of experience in a similar position
• Experience with Paylocity or other similar timekeeping software
• Class E driver's license

Candidate is required to successfully pass the pre-employment screenings which include background check, pre-employment drug testing as well as a driving record evaluation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Classification: Non-exempt, FT

Reports to: Branch Manager

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